What's going on with Bright Planet Solar?

Bright Planet Solar is a Massachusetts-based installer that did a lot of work here — it ran a San Diego office on Trade Street and pulled roughly 1,900 building permits in the city of San Diego between 2018 and 2026, with more across the county, often installing for customers who signed up through sales partners including Sunrun. Its installs around here typically used SolarEdge inverters under panels from LG, Trina, Qcells, and Solaria.

To be clear: as of this writing, Bright Planet (now operating under the BrightOps name) has not announced a closure or filed for bankruptcy. But the local picture has changed. Its San Diego permit activity stopped in May 2026, the company laid off 60 workers at its Utah facility that spring, and its Better Business Bureau file carries a formal "pattern of complaints" alert — with customers reporting systems left non-operational for extended periods and service that's hard to reach. Separately, in 2024 the Connecticut Attorney General sued Sunrun, Bright Planet, and another sales partner over alleged deceptive sales practices; those are allegations in a pending case, not findings, but they're part of the picture customers keep asking us about.

The good news for most Bright Planet customers

You probably own your system. Bright Planet's installs were typically financed with loans through lenders like GoodLeap, Mosaic, Sunlight Financial, or Dividend — not leases. An owned system means no one else controls your roof: you're free to have any licensed contractor service it, and your loan obligations stay with the lender either way.

Your equipment warranties come from the manufacturers. SolarEdge and the panel makers stand behind their hardware regardless of what happens to any installer. Filing a claim takes a licensed contractor's diagnosis and paperwork — and in many cases we can replace failed equipment at no cost to you under the manufacturer's warranty. Our inspection report tells us whether you qualify.

If you have an unfinished install or an open issue with Bright Planet: keep contacting them in writing and keep records — the company is still operating and still responds to BBB complaints. If you get nowhere, California homeowners can file a complaint with the CSLB, which licenses every contractor in the state.

What we do for Bright Planet systems in San Diego County

• A $399 solar system and roof inspection report — credited toward your job — production audit, wiring and connector inspection, every roof penetration checked, findings in writing. If your system was installed and never worked right, this documents it.
• Diagnostics and repair under an active C-10 electrical license — SolarEdge inverter and optimizer faults, wiring issues, rapid-shutdown problems, and the manufacturer claim legwork.
• Monitoring restoration — your SolarEdge portal, registered under your own name and actually watched.
• Detach-and-reset for reroofs — roofing (C-39), general building (B), and electrical (C-10) under one license: one crew, one written warranty.
• Battery retrofits — storage sized for NEM 3.0 economics.

Estimates are always free. CSLB #1130793 — call (858) 541-1097.

Different installer?

See our guides for Vivint Solar (now Sunrun), Sunworks & Solcius, ADT Solar, and our full orphaned-system guide.